- What We Collect: When booking experiences, we collect names, phone numbers, and email addresses.
- How We Collect: Credit card information is processed through Fidelity, and all information for liability waivers is collected through Aluvii.
Information Usage: We use collected information to verify guests’ waivers and complete the booking process. Additionally, information may be used for promotions, feedback, and details on upcoming visits.
Information Sharing and Disclosure: We store guest information in Mailchimp and Aluvii, our CRM and POS systems. We do not share this information with other third parties.
User Rights and Choices: Guests may access, modify, or delete their information by submitting a request to firstname.lastname@example.org. An opt-out option for business communication is available when submitting waiver and order details.
Security Measures: We use trusted systems with extensive security benchmarks, including Square, Aluvii, and Mailchimp.
Cookies and Tracking Technologies: Cookies are used to enhance guests’ website experience, and Google and Facebook pixels track shopping patterns. Opt-out options are available through this link https://optout.networkadvertising.org.
Children’s Privacy: We do not collect information from children until a care provider submits it under a parent account. Parents provide all information, linking a child to a parent account.
Third-Party Links and Services: We link to Mailchimp and Aluvii POS and are customers of these third-party services.
International Data Transfers: All personal information stays within the USA, maintained within a closed-loop system.
Contact Information: For privacy-related inquiries, contact us at email@example.com, call 407-313-2907, or mail us at the above address.